Shipping & Return Policy
We ship Malayalam books to ANY destination in the world. And we do our best to ensure that the ordered products of our valued shoppers are delivered on time. We offer two types of shipping services; Standard Shipping and Speed Shipping.
Standard Shipping is available only in India and it is absolutely FREE for all the orders above Rs 501. We charge a nominal shipping fee of Rs. 49 for the orders upto Rs 501.
Books will be dispatched to you within 2 working days of realisation of the payment. Mode of dispatch will be cost-effective shipping options like Standard Courier Service, Registered Post or Business Parcel Post.
Delivery time will be 6-12 days.
This is a premium service and you need to pay extra for it. If you choose Speed Shipping, books will be dispatched to you on the same day of realisation of the payment. Mode of dispatch will be premium shipping options like BlueDart or Speed Post. Speed Shipping is currently available inside India and to many foreign destinations.
Delivery time will be 2-5 days.
SHIPPING OUTSIDE INDIA
We deliver books at almost all the international locations. If you can not find your country in our shipping list, kindly contact us using our Contact Form.
In order to deliver books outside India, we have to charge you the actual expenses irrespective of the size of the order. Shipping cost for your order is displayed at the shopping cart, before clicking the final button for checkout. This cost includes shipping charge, tax, surcharge and payment gateway charges.
Shipping will be BY AIR. We use Speed Post for most of the countries. However, Registered Air Parcel Service of India Post is used for the destinations where Speed Post is not serving.
If you want to return a book packet, we have a No Questions Asked Return Policy. You may return any unopened packets within 7 days of receiving the shipment, in its original packing, for a refund excluding shipping costs. Refund will be as store credit in your account with Indulekha. This can be used to make payment in your next purchase. Please note that it should be unopened and in its original packing.
If you receive an item that is damaged/ defective or receive a wrong item, please notify us at the earliest using our Contact Form, quoting your order number. Our support team will help you to sort out the issue.